Steering Wheels and Passwords: Navigating the Missteps of Generic Cybersecurity Advice

xplore our critique of a company's lackluster attempt at leveraging National Computer Security Day on Twitter. This blog post delves into how generic cybersecurity advice can backfire, eroding customer trust and showcasing a failure in effective digital m

Steering Wheels and Passwords: Navigating the Missteps of Generic Cybersecurity Advice

Digital Faux Pas: The Comical Side of Cybersecurity Blunders

Navigating through the digital waves, I stumbled upon a peculiar tweet from the team at Storage Asset Management. It stood out as a textbook case of how not to steer the social media ship. This one missed the mark in a world where tweets can be golden opportunities for branding and engagement. It was a classic example of a well-intentioned effort that unfortunately sailed in the wrong direction, offering a valuable lesson in online communication's do's and don'ts.


The tweet in question, designed to align with National Computer Security Day, represents a missed opportunity. In an era where social media presence can make or break a company's public image, this tweet does little to enhance the organization's reputation. The tips offered—while well-intentioned—are outdated and convey a message that's been reiterated ad nauseam, reflecting a lack of innovation and forward-thinking. This is particularly jarring when the information comes from a firm specializing in asset management, where staying ahead of the curve is not just expected but required.

The recommendations to be cautious with email attachments, create complex passwords, and enable multi-factor authentication are the bare minimum, akin to a car dealership advising you to 'use the steering wheel' to turn your car. In the rapidly evolving world of cybersecurity, such basic advice could signal that the company might be behind the times in its practices, potentially undermining customer trust.

The brevity and superficiality of the tweet do more than state the obvious—they inadvertently cast doubt on the company's expertise. Effective digital marketing should position a company as a leader and an authority in its field. This tweet, however, does the opposite; it presents the company as potentially inept, not just in cybersecurity but also in digital marketing strategy. In the digital age, the goal should be to inform, engage, and demonstrate expertise, not to recycle worn-out tips. This is not how to wield social media to showcase business acumen. Instead of marking themselves as thought leaders and trustworthy experts, they've fallen into the trap of echoing empty, outdated platitudes—leaving a lasting impression of incompetence rather than capability.

The original Tweet can be found here:

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