Storage News Ideo Have a Maturing Self-Storage Loan? It’s Time to Explore Your Options

Crying Storage: Rising interest rates giving self-storage owners the blues When High-Interest Rates Encourage Tough Decisions A recent blog post by Steve DeRose, a senior vice president of loan originations at Starwood Mortgage Capital, profoundly delves into the impact of surging interest rates on self-storage owners. “During this time, loan coupons went from the low…

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Unlocking Savings: How Stellar Customer Service Lowers Customer Acquisition Costs in Self-Storage

Introduction In the bustling world of self-storage, where competition is as tight as the lock on a well-secured unit, understanding and optimizing your Customer Acquisition Cost (CAC) is not just an innovative business—it’s essential for survival and growth. The thesis here is straightforward yet profound: excellent customer service is a key driver in reducing your…

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Bolt Storage: All Talk, No Spark

Opinion: Bolt Storage – A Lot of Talk, But Nothing Special With all the recent buzz about Bolt Storage and Nick Huber on Twitter, I decided to dive in and experience their customer journey firsthand. Bolt’s management team claims to be experts in marketing, customer service, processes, and using technology to cut costs. As someone…

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Behind Closed Doors: Revealing the Secrets of Self-Storage Success

🎭 In an unexpected twist, Manhattan Mini Storage has transformed six storage units into comedy clubs, breathing new life into the self-storage scene. This innovative move and the launch of their comedy video series “Manhattan Mini-Sets” showcase the industry’s ability to adapt and entertain. But the laughs don’t stop there – from multi-million dollar acquisitions…

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From Storage Units to Junkyards: The Risks of Vehicle Storage

Unveiling the Multi-layered Challenges of Offering Vehicle Storage Offering a form of vehicle storage has become a beneficial strategy in the self-storage industry. Yet, as Oblinger highlights in his recent blog entry on Inside Self Storage, this method presents unique challenges and considerations. From local restrictions and specific rental agreements to careful insurance policies, it’s…

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